JKR Sarawak is now ISO 9001:2000 Certified. The ISO certificate was presented to Datu Pengarah Kerja Raya by Moody International during JKR Sarawak SOC2007.

In order to determine conformance of the Department's quality management system (QMS) and practices meeting the requirements for continued certification to MS ISO 9001:2000 management standard, the Department is having its first QMS surveillance audit from 29th July to 31st July 2008. The surveillance audit is conducted by Moody International, covering JKR Headquarters, Divisional Offices, workshop, laboratory and  water treatment plants.

The concept of Electronic Government or E-Government is initiated with the aim to lead Sarawak into the Information Age. Information and Communication Technology (ICT) plays an increasingly significant role in everyday life. ICT revolutionize work, leisure and the ways businesses are conducted. ICT applications also enhance the delivery of goods and services to people by improving the process and management of government.

E-Government utilizes ICT or online services to enhance the access to and delivery of government services to benefit the people, business partners and employees. It also assists in strengthening the drive towards effective governance and increased transparency to better manage socio-economic resources for future development.

The Sarawak State Government has successfully initiated and implemented online services and information services to effectively and efficiently distribute services to the people without time and space constraints. An overview of these online services and information services are accessible at www.sarawak.gov.my

The ICT Unit of Jabatan Ketua Menteri Sarawak has also initiated the State EG Contest since 12 th May 2008. Information on the contest and method to participate are available on the web site http://www.sarawak.gov.my/content/view/26/48/.